Presentations

HDI Trillium Annual Conference - March 28, 2007

Download Presentations below:

Click here to download Char LaBounty's Presentation (How to Build an Actionable Service Catalog)

Click here to download Char LaBounty's 2nd Presentation (Introduction of Service Catalog Community)

Click here to download George Spalding's Presentation (Future of ITIL)

Click here to download Nick de Jong's Presentation (A Balanced Life Style)

Click here to download Nick de Jong's 2nd Presentation (Self Service, A Matter of Perspective)

Click here to download Katherine Lord's Presentation (HDI and ITIL Certification)

Click here to download Hasib Sayed's Presentation (What Gets Rewarded Gets Repeated)

Click here to download Heather Cockerline's Presentation (ITIL - What's New)

Click here to download Kevin McConomy's Presentation (IT Support Management for the Province's eHealth Utility)

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More Presentations...

Presentations from HDI Trillium Chapter Monthly Meetings

Click here to download Katherine Spencer Lee's Presentation (Top Hiring Mistakes & How To Avoid Them) from our February 20th, 2007 meeting at Novotel Hotel on The Esplanade.

Click here to download George Anderson's Presentation (Managing Vendors - Clear Expectations for Consice Results) from our November 21st, 2006 meeting at Toronto Metro Hall.

Click here to download Char LaBounty's Presentation (Working With Support Teams Beyond The Service Desk) from our October 19th, 2006 Kick-off event at INTERCONTINENTAL - Toronto Centre.

More presentations will be added to this section of our website in the very near future.

Documents